Warranty
Sutphen's Warranty Procedure ensures a smooth claims process by requiring a completed warranty request form, prior approval before repairs, and submission of supporting documentation.
Contact Information
Parts Email Inquires
parts@sutphencorp.comWarranty Email Inquiries
warranty@sutphencorp.comTech Support Email Inquiries
techsupport@sutphencorp.comSutphen Warranty Procedure
Follow these steps to make sure your warranty claim gets filed and reviewed as quickly as possible.
- To access the Sutphen warranty request form, click here.
- Contact a Sutphen service department warranty administrator with your truck’s HS number and request a purchase order number for warranty work.
- Do not begin work on the apparatus until the confirmation has been received.
- Be prepared to provide photos and information regarding the defective product.
- After work is completed, fill out the designated paperwork and return to the Sutphen Service and Technical Division.
- When all information is received and validated, the PO will be processed and paid.
If you have questions regarding the warranty process, please contact the Sutphen Service and Technical Division.
Click the button below to access the Sutphen warranty request form.
Warranty Request Form